The protection of your personal data is one of our prime concerns. Therefore, we process your data exclusively on the basis of the statutory provisions (GDPR, TKG [Telecommunications Act] 2003). In this data protection statement, we inform you about the most important aspects of data protection within the framework of our website.

It is generally possible to use our website without entering personal data. If personal data (e.g. name, address or email address) is collected on our pages, this will always be on a voluntary basis, wherever possible. This data will not be forwarded to any third parties without your explicit consent. We would like to point out that data transfer via the internet (e.g. when communicating via email) may have security flaws. Flawless protection of your data against access by third parties is not possible.

Contact form
If you send us queries using the contact form, your information in the query form and the contact data entered by you therein will be stored by us to process the request and in case of any follow-up questions.

However, your accommodation request can only be used by you and sent to us electronically, if you explicitly agree to this data privacy and data usage statement by clicking on the button.

We will not pass this data on without your consent. In this respect, please take note of our data privacy statement.

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause damage. We use cookies to make our website user-friendly. Some cookies will remain stored on your end device until you delete them. They enable us to remember your browser the next time you visit. If you do not want this, you can set your browser so that it informs you about the placing of cookies, and so that you only allow this on a case-by-case basis. Deactivating cookies may limit the functionality of our website.

Web analysis
Our website uses functions of website analysis services Google Analytics and Matomo. The provider of Google Analytics is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Matomo runs on the servers of Cookis GmbH, 6460 Imst, Franz Xaver Rennstrasse 4 (Bakehouse customers). For this purpose, cookies are used that enable users to use the website. The information thereby generated is transferred to the server of the respective provider, where it is stored.

You can prevent this by setting your browser so that no cookies are stored. Your IP address will be logged, but it will be immediately anonymised by deleting the last eight bits clwz. Therefore, only a rough localisation is possible.

The data processing takes place on the basis of the statutory provisions of Section 96(3) TKG and Art. 6(1)(a) (consent) and/or (f) (legitimate interests) GDPR.

Our concern within the scope of GDPR (legitimate interests) is to improve our services and our website. As the privacy of our users is important to us, the user data is pseudonymised.

SSL encryption
For reasons of security and to protect the transfer of confidential content, such as the queries you send to us as the site operator, this site uses SSL encryption. You will recognise an encrypted connection if the address bar of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar. If SSL encryption is activated, the data you send to us cannot be read by third parties.
Facebook plugins (Like button) - data privacy statement for use
Plugins of social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated on our site. You will recognise the Facebook plugins by the Facebook logo or the “Like button” on our site. You will find an overview of the Facebook plugins here: When you visit our site, a direct connection will be established between your browser and the Facebook server via the plugin. Facebook will thereby receive notification that you have visited our site with your IP address. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. Facebook will therefore be able to match the visit to our site with your user account. We would like to point out that as the provider of the site, we do not receive any knowledge about the content of the data transferred or its use by Facebook. Further information can be found in the Facebook data privacy statement at

If you do not want Facebook to be able to match the visit to our site with your Facebook user account, please log out of your Facebook user account.

Twitter - data privacy statement for use
Functions of the Twitter service are included on our site. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When using Twitter and the “Retweet” function, the websites visited by you will be linked to your Twitter account and disclosed to other users. Data will thereby also be transferred to Twitter. We would like to point out that as the provider of the site, we receive no knowledge about the content of the data transferred or its use from Twitter. Further information can be found in the Twitter data privacy statement at

You can change your data privacy settings on Twitter in the account settings at

Instagram - data privacy statement for use
Functions of the Instagram service are included on our site. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our site to your Instagram profile by clicking the Instagram button. Instagram will therefore be able to match the visit to our site with your user account. We would like to point out that as the provider of the site, we do not receive any knowledge of the content of the data transferred or its use by Instagram.

Further information can be found in the Instagram data privacy statement at

Pinterest - data privacy statement for use
On our site, we use social plugins of social network Pinterest, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA (“Pinterest”). If you display a page that contains such a plugin, your browser will establish a direct connection with the servers of Pinterest. The plugin will thereby transfer log files to the servers of Pinterest in the USA. These log files may contain your IP address, the address of the visited websites that also contain Pinterest functions, the type and settings of the browser, the date and time of the request, how you use Pinterest, and cookies.

Further information about the purpose, extent and further processing and use of the data by Pinterest, as well as your rights and opportunities to protect your privacy in this regard, can be found in the data protection notice of Pinterest at

YouTube - data privacy statement for use
Our website uses plugins of Google-operated site YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages provided with a YouTube plugin, a connection with the YouTube servers will be established. The YouTube server will therefore be informed about which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to directly match your surfing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.

Further information can be found in the YouTube data privacy statement at

ISSUU - data privacy statement for use
Functions of the ISSUU service are included on our site. These functions are offered by Issuu, Inc., 131 Lytton Ave, Palo Alto, CA 94301, USA. With the Issuu service, you can connect, work with, approve and mix documents with other users of the Issuu service community on the internet. We would like to point out that as the provider of the site, we do not receive any knowledge about the content of the data transferred or its use by ISSUU. Further information can be found in the ISSUU Inc. data privacy statement at

Casablanca hotel software
Further processing of personal data

Further processing of personal data is permitted: if there is a business case (offer, reservation), if permission from the person has been granted, or if statutory further use (e.g. accounting, reporting) requires processing.

Specifically, adjustments to correspondence and the registration form, as well as a solution for the logging, storage and archiving of the declarations of consent of the people concerned, are carried out in the hotel software.

Data security and logging
In the wake of GDPR, all databases on the servers will be encrypted and no more general users will be created in Casablanca, so that all access to personal data is traceable and can be allocated to respective users. In general, all access to the guest register and selections in Casablanca will be logged automatically. All passwords are encrypted and comply with the data protection guidelines. Credit card details are stored in accordance with PCI (service provider:

New form for newsletter management system All customers who use the Casablanca newsletter management system must include a new form (double opt in/out), as this practice must also be logged within the framework of GDPR. Further information about this matter will follow for all customers who are using the Casablanca newsletter management system.

GDPR information will be implemented directly in the program and does not have to be stated separately!
Analysedienste Feratel
Die Datenverwendung erfolgt durch feratel media technologies AG, Maria-Theresien-Straße 8, 6020 Innsbruck, FN 72841w Landesgericht Innsbruck.

Analysedienste Matomo Feratel
Die feratel media technologies AG benutzt Matomo, dabei handelt es sich um einen sogenannten Webanalysedienst. Matomo verwendet sog. "Cookies", das sind Textdateien, die auf Ihrem Computer gespeichert werden und die unsererseits eine Analyse der Benutzung der/des Webseite/Player ermöglichen. Zu diesem Zweck werden die durch den Cookie erzeugten Nutzungsinformationen (einschließlich Ihrer gekürzten IP-Adresse) an den Server der feratel media technologies AG übertragen und zu Nutzungsanalysezwecken gespeichert, was der Webseiten/Playeroptimierung unsererseits dient. Ihre IP-Adresse wird bei diesem Vorgang umgehend anonymisiert, so dass Sie als Nutzer für uns anonym bleiben. Die durch das Cookie erzeugten Informationen über Ihre Benutzung dieser/dieses Webseite/Player werden nicht an Dritte weitergegeben. Sie können die Verwendung der Cookies durch eine entsprechende Einstellung Ihrer Browser Software verhindern, es kann jedoch sein, dass Sie in diesem Fall gegebenenfalls nicht sämtliche Funktionen dieser/dieses Website/Player voll umfänglich nutzen können. Wenn Sie mit der Speicherung und Auswertung dieser Daten aus Ihrem Besuch nicht einverstanden sind, dann können Sie der Speicherung und Nutzung nachfolgend per Mausklick jederzeit widersprechen. In diesem Fall wird in Ihrem Browser ein sog. Opt-Out-Cookie abgelegt, was zur Folge hat, dass Matomo keinerlei Sitzungsdaten erhebt.

Analysedienste ÖWA Zählpixel Feratel
Unsere/unser Website/Player nutzt das "Skalierbare Zentrale Messverfahren" (SZM) der Österreichischen Webanalyse (ÖWA) für die Ermittlung statistischer Kennwerte zur Nutzung unserer Angebote. Dabei werden anonyme Messwerte erhoben. Die SZM- Reichweitenmessung verwendet zur Wiedererkennung von Computersystemen alternativ entweder ein Cookie mit der Kennung "" oder eine Signatur, die aus verschiedenen automatisch übertragenen Informationen Ihres Computers erstellt wird. IP-Adressen werden in dem Verfahren nicht gespeichert und nur in anonymisierter Form verarbeitet. Die Reichweitenmessung wurde unter der Beachtung des Datenschutzes entwickelt. Ziel der Reichweitenmessung ist es, die Nutzungsintensität und die Anzahl der Nutzer einer/eines Website/Player statistisch zu bestimmen. Zu keinem Zeitpunkt werden einzelne Nutzer identifiziert. Es wird auch keine Werbung über das System ausgeliefert. Die von der Österreichischen Webanalyse erhobenen Nutzungsstatistiken werden monatlich veröffentlicht und können unter eingesehen werden.

Wenn Sie sich gegen diese Analysedienste entscheiden möchten, klicken Sie den folgenden Link, um den ÖWA-Deaktivierungs-Cookie in Ihrem Browser abzulegen.

Achtung: Wenn Sie Ihre Cookies löschen, so hat dies zur Folge, dass auch das Opt-Out-Cookie gelöscht wird und ggf von Ihnen erneut aktiviert werden muss.

You can subscribe to our newsletter at any time using this website. For this purpose, we require your email address and a declaration by you that you agree to obtain the newsletter. In order to provide you purposefully with information, we also collect and process details provided voluntarily, such as browser language and names.

As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm the registration.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: We will then delete your data in connection with the newsletter transmission immediately.

Your rights
You have the fundamental right to information, correction, deletion, restriction, data transferability, cancellation and objection. If you believe that the processing of your data violates data protection law or that your legal data protection rights have been violated in any other way, you may make a complaint to the supervisory authority. In Austria, this is the Datenschutzbehörde [data protection authority].

For contact check out legal notice.

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